Thanks for trying STRATO on Azure and reaching out here about this.
We’ve hit this issue of “accounts not showing in the dashboard immediately after creating” before and it’s fixed in our latest release build here: https://developers.blockapps.net/install/local/
Azure marketplace image update is in progress (taking longer due to some more Azure specific changes that are in review) so should be there soon.
From what you described after the “reran strato” procedure it seems that STRATO Management Dashboard (SMD) didn’t start with the correct node (HOST) URL.
Were you able to run strato-run.sh passing in the “FQDN or public-IP of the machine” as command-line arg?
The steps to do that are documented here:
If this doesn’t work, can you share the details of the Azure marketplace offer (link) that you are trying?
I’m guessing you’re trying this offer: https://azuremarketplace.microsoft.com/en-us/marketplace/apps/blockapps.strato-blockchain-lts-vm?tab=Overview
Let us know how this works out, happy to triage and help further.